Websites / Call Centres / IVR
Real-Time Interface (API)
Use our secure real-time interface to include credit card processing as an integral part of your business. Easily integrated with your website, IVR, call centre, or order processing applications.
Features
- authorization can be obtained within seconds
- easily interfaced with any system/platform that supports an SSL connection
- Caledon provides technical specifications and support for your integration and testing
- optional interface software is available from Caledon for most Windows & UNIX systems
- functionality such as Fraud Protection Tools can be included in your initial implementation or at a later time
Virtual Terminal
Securely process all credit card transactions in real-time via a Caledon hosted web page. All you need to process credit card payments is an Internet connection.
Features
- obtain credit card authorization within seconds
- no software to install
- no development or integration effort required on your part
- user login and privileges can be managed by your supervisor or administrator
- can replace existing POS terminals; eliminate associated phone lines
Batch Processing
An ideal solution for situations where immediate credit card authorization is not required or integration is not practical. Transactions can be accumulated and processed in batches at a time convenient for you.
Features
- batch files are created based on data exported from your accounting or order processing system
- Caledon provides specifications and will assist you with file creation and submission
- various file delivery methods are available depending on your system's environment and the type of implementation required
- batch files are submitted automatically or a manual delivery process can be setup
- results from your batch file processing can be downloaded or viewed online via a Caledon hosted web application
Combination - Real-Time & Batch
Combine the power of real-time credit card authorization with the convenience of completing your credit card transactions via batch files.
Features
- use either our Real-Time Interface or Virtual Terminal to obtain authorization when an order is received from your customer
- allows you to determine if the funds are available on the cardholder's account before proceeding with the order
- you can collect the transaction information as orders are fulfilled and submit a batch of credit card charges at your convenience
IBM® WebSphere® Cassette
Simplify the integration of credit card payment processing with your IBM® WebSphere® Commerce system by making use of our Cassette. Cassette is a term used by IBM to refer to software modules designed specifically for use with WebSphere® Commerce Payments.
Features
- provides real-time credit card processing using an SSL connection
- handling of message protocols and formats is addressed by the Cassette
- supports Address Verification Services (AVS) and CVV2/CVC2/CID
- see Fraud Protection Tools for more details
